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Jamlogo linear 04

Post Production Studio

Privacy Policy

PRIVACY POLICY

Privacy Notice




Jam Imaging Ltd understands that your privacy is important to you, and you care about how your personal data is used, shared, and stored. We respect and value your privacy and will only collect and use personal data in ways that are described in the below document, and in a manner that is consistent with our obligations and your rights under the law.


When you provide personal data to Jam Imaging Ltd, we compile and process it in accordance with this Privacy Policy. In providing personal data, you are consenting to its use and storage in accordance with the provisions of this Privacy Policy. Please read this Privacy Notice carefully and ensure that you understand it.


1. DEFINITIONS AND INTERPRETATION

In this Notice the following terms shall have the following meanings: 


“Cookie”

This entails a small text file placed on your computer or device by Our Site when you visit certain parts and/or when you use certain features of Our Site. Details of the Cookies used by Our Sites are set out in section 14, below.


“Personal data”

This means any data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via our website, etc. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)


“We/Us/Our”       

Jam Imaging Limited is a limited company registered in England under company number 07076786, whose registered address is 104 Southover, London, N12 7HD United Kingdom. Our VAT number is GB 985116009.


2. INFORMATION ABOUT US


2.1 Jam Imaging Limited is a limited company registered in England under company number 07076786 whose registered address is 104 Southover, London, N12 7HD United Kingdom. Our VAT number is GB 985116009.


2.2 How to contact us

If you have any questions about this Privacy Statement or would like to contact us about any other matter, please use the following contact information: info@jamimaging.com


3. WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?


We collect personal information from the following types of individuals to allow us to undertake our business effectively:

• Clients

• Employees

• Suppliers

• Visitors to our website

• People who contact us through social media

• People who email us

• People who are interested in working with us

• People who have worked with us in the past

• Job applicants, current and past employees

We collect information about you to carry out core business activities and collaborate transparently.


When you visit www.jamimaging.com and request a quote for a project or service; or correspond via email, phone or otherwise, you agree to share your personal information with Jam Imaging Ltd.

We obtain information about you via other sources such as LinkedIn, Instagram, corporate websites, business cards, etc. We also use lead generation sites, specifically Google. Please review their Privacy Policy by clicking on their links.

We use information held about you in the following ways:

To carry out our obligations and deliver services under contracts we enter or intend to enter into to provide you with further information about our service offers, projects, and news, or that we believe will be of interest to you because it is relevant to you and the information you have provided Jam Imaging Ltd.

We are processing your Personal Data on the following lawful basis:

• Consent of the data subject; should we want or need to rely on consent to lawfully process your data we will request your consent orally, via email or by an online form. Where consent is the lawful basis for our processing your right to withdraw your consent at any time remains

• Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract

• Processing necessary for compliance with a legal obligation

• Legitimate Business Interests

Our legitimate interests in collecting and retaining your personal data are outlined below:

As a creative production company, we introduce clients prospective or otherwise to our range of service, Retouching and end-to-end post-production opportunities. The exchange of personal data is fundamental in seeking new business opportunities and maintaining current collaborations.

To maintain, expand and develop our business, we require a record of contact information.


4. YOUR RIGHTS


4.1 As a data subject, you have the following rights under the GDPR, which this Notice and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data we hold about you (see section 11);

4.1.3 The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact Us using the details in section 13);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data we hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 13);

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7 The right to object to Us using your personal data for particular purposes; and

4.1.8 Rights concerning automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please Contact Us using the details provided in section 2 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to raise a complaint with the UK’s supervisory authority, the Information Commissioner’s Office on 03031231113, via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.


5. WHAT DATA DO WE COLLECT?


We may collect some or all of the following personal data:

5.1 [name]

5.2 [business/company name]

5.3 [job title;]

5.4 [contact information such as email addresses, postal addresses and telephone numbers;]

5.6 [IP address;]

5.7 [web browser type and version;]

5.8 [operating system;]


6. HOW DO WE USE YOUR DATA?


6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and always safeguard your rights under the GDPR. For more details on security see section 7, below.

6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:

6.2.1 [Providing and managing your Account;]

6.2.2 [Supplying Our products and services to you

6.2.3 [Sending and replying to emails and telephone calls from you, and providing requested information to contact you, take steps to enter a contract, and deliver our service to you;]

6.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email telephone, or post with information, news and offers on Our services. we will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 You have the right to withdraw your consent to Us using your personal data at any time and to request that we delete it.

6.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We will retain Customer Data in accordance with a customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. This may include keeping your Information after we have completed Our obligations under Our contract for the period required for Jam Imaging Ltd to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce Our agreements.


7. HOW AND WHERE DO WE STORE YOUR DATA?


7.1 We only keep your personal data for as long as we need to, to use it as described above in section 5, and/or for as long as we have your permission to keep it.

7.2 Some or all your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). If We do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

7.3 Data security is extremely important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Sites.


8. DO WE SHARE YOUR DATA?


8.1 In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

8.2 We may sometimes contract with third parties to supply [products and] services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, third parties may require access to some or all your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, obligations, and the obligations of the third party under the law.

8.3 We may compile statistics about the use of Our Sites including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. Data will only be shared and used within the bounds of the law.

8.4 We may sometimes use third-party data processors that are located] outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.



9. FURTHER PROCESSING


If We wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use before commencing the processing and setting out the relevant purposes and processing conditions.


10. WHAT HAPPENS IF OUR BUSINESS CHANGES HANDS?


10.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Notice, be permitted to use that data only for the same purposes for which it was originally collected by Us.

10.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.


11. HOW CAN YOU CONTROL YOUR DATA?


11.1 In addition to your rights under the GDPR, set out in section 3, When you submit personal data via Our Sites, you may be given options to restrict Our use of your data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details.

11.2 You may also wish to sign up for one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you from receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.


12. YOUR RIGHT TO WITHHOLD INFORMATION


You may access our website without providing any data at all. However, for us to provide our services to you will be required to submit or allow for the collection of certain data.


13. HOW CAN YOU ACCESS YOUR DATA?


You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and we will provide any or all information in response to your request free of charge. Please contact Us via info@jamimaging.com for data access requests.



14. COOKIES


14.1 We use strictly necessary cookies which are essential to enable you to move around the website and use its features. Without these cookies we cannot provide some of the basic functionalities of our website.

14.2 A cookie is a small file of letters and numbers we store on your browser or the hard drive of your computer should you agree. Cookies contain information that is transferred to your computer’s hard drive.

14.3 We use the following cookies: 

a) Functionality cookies. These are used to recognise you when you return to our website. Therefore, this enables us to personalise our content for you, and remember your preferences.

14.4 Should you wish to, you can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your consent. The method of doing this varies according to your device and your browser. Your browser ‘Help’ section will normally provide specific details on how to manage your specific cookie settings.

If you are happy to continue letting us use cookies in the ways set out in this Notice, to help us guide our work, then you need not do anything. If you have any concerns about the cookies we use, please contact:info@jamimaging.com

14.5 All cookies have a pre-designated lifespan of which they will then expire.


15. SOCIAL MEDIA


Social Media Features and Widgets may collect information about your IP address and the pages you visit on our website. They may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.


16. CONTACTING US


If you have any questions about Our Sites or this Privacy Notice, please contact Us by email at info@jamimaging.com . Please ensure that your query is clear, specifically if it is a request for information about the data we hold about you (as under section 11, above).


17. CHANGES TO OUR PRIVACY NOTICE


This notice was last updated on 18th January 2025. We may change this Privacy Notice regularly (for example, if the law changes). Any changes will be immediately posted on Our Sites and where appropriate, you will be notified by email. We recommend that you check this page regularly to keep up to date.